Month: May 2016

Basic Guide to Petmoves Services Offered

We at Petmoves wanted to take some time to explain a little further our Pet Import Consultancy process for you as a kind of guide. While it’s possible to actually run an Australian import transport yourself using the Department of Agriculture and Water Resources Website, it can however be quite confusing and you still need to ensure you grab all the forms and informational processes that come from the site and sections mentioned, you also don’t have anybody to ask except to contact the Department directly yourself, which can be a problem if it’s a simple enough question.

As can be seen below, with Our basic The Do-It-Yourself Plan, you receive the Petmoves Australian Canine Import Guide Overview which is the basics of what needs to be done to prepare for the Import Process as well as Phase One of the Australian Pet Import Guide. Also included in the Australian Pet Import Guide Overview are some easy to follow instructional ideas to aid you to be able to plan and operate the Import or Export yourself following the Guide we provide.

Australian Pet Import Guide Overview Page 1

Also part of the Guide Overview is some import and interesting information which explains that the import process of a pet that has not been vaccinated for Rabies will take approximately 9 months, while a pet that has been vaccinated you would be looking at approximately 7 months to complete the Import, provided of course all things go to plan, which is why we are here.

It should be noted as well, that the whole Import Guide is broken down into Three Phases each with approximate timeframes listed:

  • Phase One – from commencement of import process to up to 5 months before export date
  • Phase Two – from 5 months to 3 months before export date
  • Phase Three – last 3 months before export

Australian Pet Import Guide Overview Page 2

In an endeavour to ensure that our Clients do not suffer information overload, we distributed each of the Phases separately and one at a time, with each of the Phases, where paperwork is needed for specific things, these documents are included as PDF files along with the information needed, so you don’t need to go chasing anything online in most cases, as the forms are already available. The guide is fully designed to provide you with all the paperwork or examples needed to make the process easy for yourself and far less stressful.

Australian Pet Import Guide Overview Page 3

Also, in an endeavour to aid our Clients and give them an area to liaise directly with the Petmoves family, we have created a special Clients Project Management Area that ALL clients, will be given access to and may use for themselves. In using this online Project Management area, it is designed to assist you with keeping the processes in hard copy and online in case something happens, if your involved in the DIY version, if you need us to step in an assist you for part or the remainder of the Import/Export we can see exactly what stage you’re at which allows us to assist you quickly. If we are doing the whole process for you, then it gives and your Exporter (or Importer if more than one) the ability to log in and see what needs to be done next, or note that a specific task has already been performed in the whole process plan.

Petmoves Import Management System

This Petmoves Import/Export Management System allow allows the client and their Exporter/Importer if they wish to be able to communicate directly through the Discussions area, along with Petmoves managers to be able to see what is being discussed in case it is possible for us to answer a question that may have been raised by either party. It also allows Petmoves Management to mark each task as completed as they are done, allows direct support tickets to be raised by either of the parties specifically related to the Import/Export and keeps all communications in the one location regarding a specific Import/Export to or From Australia without the need to send emails or submit questions via the website form.

In an endeavour to make sure that Petmoves Managers are accessible in as many ways as possible, and will be implementing other phone and online applications specifically for this task to ensure that we are always reachable in one way or another and so you never feel as if we are unable to be contacted. These new option will be announced as they occur in later News Articles.

We hope that this article gives people a better understanding of some of the services Petmoves Import Consultancy has gone to, to ensure that their Pet Transport process is handled efficiently with the ability to follow the process with ease and always have access to something online and available in one place and location for contact and task management if needed. We also have a special option coming soon, a Petmoves Phone / Tablet App, stay tuned for information about this release.

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Options for Pet Import and Export Transport to and From Australia

Petmoves Pet Imports Consultancy wanted to publish a small and quick information page regarding the Import / Export of Pets and Transport to or from Australia in an endeavour to give people a broad overview of the main ways that their pets can be bought to, or exported from Australia.

People wanting to send their pet to or from Australia, can chose one of three alternatives to do so:

  1. People can do everything themselves, according to the guidelines provided by the Department of Agriculture and Water Resources on their website. Unfortunately, the process and instructions on this website are guidelines and a summary only and don’t explain the fine details which must be met to ensure that the pet is accepted into the country and only spends the minimum 10 days in quarantine (this summary can be seen by looking at this United Kingdom Import example). One tiny detail incorrect on a laboratory report can invalidate the whole report and the whole export process, costing owners thousands. Owners relying on the Department of Agriculture and Water Resources guidelines are often unaware of the finer details until it’s too late.

    Also, while it would be expected that vets and labs overseas should know the necessary requirements for Australia and duly meet them, on many occasions, they actually don’t, meaning that they require extra guidance from an experienced agent.

    Also, to construct a timeline which meets all the requirements satisfactorily is a complicated process, which is the main reason why there are countless pet transport companies around the world making a very tidy profit by doing just that.

  2. Hire a traditional pet transport company to do everything and manage the process. Yes, most of the time (definitely not all of the time), the process will go smoothly and the pet will be able to duly be collected from Australian quarantine as expected. However, because of their overheads, these companies apply a huge surcharge for their services. At least a third of the quote they provide is for “administration costs” – that is, their profit. In the export of a larger dog from the UK, service charges can amount to $3000. It also needs to be remembered that in many cases, these people have to pay salaries, superannuation and insurance so they need to charge far more in regard to import and export transportation of pets because all these subsidiary business payments need to be met to ensure they comply with the Industry standards placed upon them by the Government. This can amount to a need to apply huge additional percentages to costs to ensure they meet the costs of doing business.
  3. This is where Petmoves Import Consultancy comes in, it could be seen that there was a far more economical way of managing pet imports for owners, which is the main reason Petmoves was launched. Petmoves Import Consultancy’s main idea is that it can be engaged to either manage/co-ordinate the entire process, through advising and guiding the owner (and their veterinarians) or assisting the owner at various stages. Because the business has such low overheads, the service surcharge is less than half what a traditional pet transport company would charge – yet the final results are exactly the same, in that a much loved pet is safely exported to Australia. So, the business offers a far more economical alternative to the pet owner, with the same successful outcome. Petmoves also developed exclusively, the Petmoves Personalised Australian Pet Import Guide, which gives a person a personalised plan for importing or exporting their pets to Australia, with all the documents and information a person could need to ensure the smooth import or export of their pet by themselves without any assistance from Petmoves if an individual chose to do that.

It has been asserted on the Internet that in engaging Petmoves Import Consultancy that our clients will “in addition to paying for this service, still have to pay an exporter as well”, as can be seen this is incorrect, as Petmoves Import Consultancy takes the place of engaging an expensive pet transport company. It is certainly not a service provided or paid for on top of what an “Exporter” does. It is instead what an “Exporter” does and is far less expensive, because it enables the clients themselves to become the “Exporter”, but without the fear of making mistakes and with the assurance of completing all tasks correctly and according to the strict timeline imposed by Australian authorities.

It should also be noted in terms of the cost of the actual air travel itself, Petmoves gathers together various quotes for the flight and then presents these to the client, so that they can choose the most economical one, without adding a loading of 10% to the price, which is what most pet transport companies do.

So as can be seen, a person has several options for exporting or importing a pet to or from Australia, however by far the least expensive and most the one with the most assurance granted option, if you are prepared to do the work yourself, is Petmoves Import Consultancy. If you’re not worried about price and don’t really have the time to do the import/export requirements yourself then by all means, go with a Pet Import Transport company. If you feel you are able to work with Guidelines only and think you can work your way through the Import/export process yourself within any help, then the Department of Agriculture and Water Resources option probably the way to go, the options are open. With Pemoves Import Consultancy though, you can do part from the Departments’ website and then come to us to assist you to complete the process if you wish. Even as a client of Petmoves, you can also get quotes from Import/Export Transportation Companies to complete sections or parts of the process if you desire, there is no limit of what you can do, it just depends on how much money you want to save, how much sanity you want to keep and how much time you have.

We hope this small article will assist visitors to Petmoves Import Consultancy in understanding the options available to them in regard to Importing or Exporting a Pet into or out of Australia and assists you in making a decision on what is the best option for you and your circumstances.

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